I have been the manager at a local hotel for the past four years, and when I took the job 5 years ago, the hotel was filled every single night, and we charged top dollar to stay in our establishment.
We always had the No Vacancy sign flashing in red.
As the years have gone by, our occupancy has become less and less. The main reason is due to the fact that the hotel needs a lot of updates. A lot of customers complain about the old equipment in our rooms. The biggest complaint has been the heating and air conditioner units. All of the heating and air conditioner units on the first and second floor are 30 years old. They look like they were installed in 1975. I have been telling the owner of the hotel that we need to get the place updated. I have mentioned updates every month for the past two years, and the owner is finally listening, because next week, we are going to close down for two weeks while a good deal of renovations are being made. All of the rooms are receiving new carpet, furniture, and Heating and A/C units. The lobby is receiving new carpet and furniture as well.We are even going to remarcite the pool and add a slide. All of the new changes should help us stay competitive in the region. There are at least a dozen other hotels in the area and ours is certainly one of the oldest. The new Heating and A/C equipment, carpet, and swimming renovations should help draw people into our lobby doors.
Heating device