Fred had little choice but to go on the short trip.

He would have elected to be at the loft with his family for the long holiday weekend, but his boss advised him to go for the meeting since it was the only time the client was available.

Everything was happening at the last minute, even booking the flight ticket. This is how Fred found himself on a center seat which he didn’t appreciate very much. When he landed at the endpoint, he got a cab to take him to his hotel and relax for the evening hours. He was meeting the client early the next day. Fred arrived at the hotel, chose to check in and was shown to his room where he planned to take a long nap. As he was unpacking and getting ready to take a shower, Fred noticed the room wasn’t as cool as the hallway was outside. In fact, it seemed there was less cool air coming from the cooling appliance in the room. Fred wasn’t sure how to respond to the faulty cooling appliance because this meant no one ever evaluated his room. He took the iphone to call the front desk about the faulty cooling appliance in his room. The attendant was kind and apologetic about the setback with the cooling appliance in Fred’s room. He told him to wait a short while and an A/C expert would be at his door to take a look. Fred felt terrible because he just wanted to shower and sleep. Instead he was waiting for the A/C appliance expert to come and check the cooling appliance in his room. Fred knew he had no choice but to wait, otherwise he’d have restless sleep because the room wasn’t comfortable in the slightest.

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